The relocation of a customer’s records is perhaps the most critical phase in the setting up of any new document storage contract. Phoenix Data Management always carry out this process to an exacting standard in order to ensure the smooth operation of a new account thereafter. Our experience within this industry has enabled us to define a procedure that caters for every eventuality or potential difficulty that we may face when liaising with third party providers.
We provide the following resources on any new relocation;
- Fully managed service throughout the transfer.
- Free relocation from existing storage provider.
- Contribution to Reimbursement of permanent withdrawal costs charged by Incumbent provider
- Splitting of boxes into live and deep storage at point of receipt allowing immediate cost savings.
- Dedicated relocation manager.
- Experienced relocation team.
- A full retrieval service throughout the relocation period including collection from your existing provider.
- Implementation/project plan.
- Free box audit and electronic comparison.
- Box contents audit available (quotations available on request).
- Regular reporting and meetings throughout relocation period with live online access.