Service Levels

All deliveries and collections are carried out by Phoenix Data Management Company drivers in our fully owned fleet of vehicles. Each driver is equipped with a hands free telephone in order maintain contact and status of a delivery. All of our vehicles are equipped with a Tom Tom Live vehicle tracking system allowing Phoenix Data Management to advise customers where their own delivery vehicle is located.

Deliveries and/or collections can either be made to desk, loading bay or reception etc.

London Within M25 (Including City,Central and West End)

  • Order by 4.00pm for delivery the next working day by 5.00pm
  • Emergency retrieval service within 2/3 hours

London Outside M25

Bristol, Birmingham, Manchester & Leeds

  • Order by 4:00pm for delivery the next working day.

Deep Storage Business Records Service

  • Scan back within 24 hours of request.
  • Delivery within 48 hours of request.

Scheduled Daily Service

We can also provide clients with scheduled daily delivery/collections by arrangement.