Phoenix Data Management provide a complete Records Management storage and retrieval service for all types of active business data whether boxes or files. Boxes and Files are stored and managed within our purpose built Records centres in Gravesend Kent.
Physical files are accessible to our clients 24 hours per day, 365 days per year, and can be delivered back to them after 2 hours (during office hours) if required. Digital images can be delivered quicker by being downloaded via O’Neil RS Web or by scan back (during office hours)
We also provide a standard next day or same day retrieval service or for those clients with busier requirements we can schedule in extra visits.
Phoenix Data Management covering the South East, London and wider UK area operate from 3 purpose built facilities based in Kent. They provide the High levels of protection that clients expect from a professional Storage provider.
Phoenix Data Management has built the business around providing a premium level of service that is demonstrably better than our competitors. This has come about through 15 years experience in the Records Management industry.
We are extremely proud of our ISO9001:2008 quality accreditation. ISO9001 in itself does not guarantee quality of service. However, the use of an externally monitored quality management system is reflective of Phoenix Data Managements commitment to quality.
Phoenix Data Management is still a small player in relative terms, employing 25 staff. Yet with the backing of our parent company Feabrex, we have been able to invest in the very best technology and infrastructure. Most importantly, we have been able to invest in our people.